The sales first line that replies in 1 minute

Soul QB replies in 1 minute, runs the conversation in the messenger and hands the broker only buyers who are ready — with budget, timeline and the full chat history.

1 min
first reply
18
touches · 6 days
500.000
leads in training
We reply within 1 business day
Soul QB · Analytics
01 · Qualification

59%

↑ +31 pp

Share of inbound leads qualified by AI. Before Soul QB brokers got every fourth lead — now every second one already comes with a summary and a priority.

before
28%after
59%
1 284 inbound758 to brokers
SLA · 1:04 median
updated just now
Backed by RED Holding: 13 countries, 326 partners, 500.000 processed leads
DubaiCyprusTurkeyGeorgiaBaliThailand
Problem

Managers lose leads, and you pay twice

First-line managers pick up a lead in 47 minutes and quit in 2–3 months. Off-the-shelf AI bots answer from templates. The ads work — the funnel does not.

01 / SPEED_LOG
47 min

First-line speed

First reply takes 47 minutes. The lead goes to whoever answered faster.

02 / FUNNEL_LOSS
60%+

Follow-up until silence

A manager drops the lead after 1–2 ignored messages. Up to 60% of the funnel goes silent.

03 / AI_ERROR
TEMPLATE.ai
low relevance // 14% context match

Generic AI with no context

External tools answer from templates and barely know real estate — without product-level tuning the traffic is wasted.

Training and moat

Our own intelligence model

Not a GPT wrapper. Backed by 15 months of R&D inside RED Holding.Inside: RAG, fine-tuning and proprietary vector representations.During the pilot we fine-tune the model on the conversations of your best brokers.

Training dataset
500.000+
verified real estate market leads
Research lifecycle
15 months of R&D
not a GPT wrapper
01 / Stack
ARCHITECTURE
RAG
TUNING
Fine-Tune
PARAMETERS
Embeddings & Weights
02 / Language
8 NATIVE DIALECTS
RU/EN/DE/TR/CN/ARB/FR/ESP
03 / Regions
6 STRATEGIC CLUSTERS
Dubai
Cyprus
Turkey
Georgia
Bali
Thailand
CRM

We work inside your CRM

We plug into the system your sales team already lives in. No lead migration, no funnel rebuild — we write statuses, historyand close reasons straight into the lead card.

We connect other CRMs and in-house systems on request — timelines are estimated in the first pilot week.

01 / SMB CORE
ready

amoCRM

Statuses / Pipeline / Tags

02 / ENTERPRISE
ready

Bitrix24

Deals / Tasks / Robots

03 / GLOBAL
ready

HubSpot

Deals / Properties / Notes

04 / CLOUD
ready

Salesforce

Leads / Opportunities / Tasks

Another CRM or an in-house system?— by request
Personalization

AI knows the product better than a manager

We set the context before the first message: product, projects, districts, criteria. During the pilot we keep training on your team's winning conversations.

01 / DATASET

Company knowledge

02 / CATALOG

Company projects and their links

03 / GEO

Locations and sales districts

04 / QUALIFY

Qualification criteria

05 / ASSIGN

The broker responsible for each lead

06 / PRIORITY

Priority projects on sale

07 / TARGET

Priority locations

08 / HANDOVER

Handover moment and summary

Workflow

From the inbound form to a status in CRM

One cycle — three shared steps, then the route depends on the reply. Everything lives in one CRM card: statuses, history, close reason. No manual switching.

One lead — one cycle

  1. Shared part: lead created → first reply within a minute → personal greeting, the “First touch” status in the CRM.
  2. The split is based on one fact: the client replied at least once — or stays silent from the first message.
  3. Route A (there is a dialogue): qualification by budget, timeline, type and region; if the client stops replying — 18 touches based on the chat history.
  4. Route B (silence from the first message): 18 touches right away, based on the form data.
  5. All touches within 6 days across WhatsApp, Telegram and Viber. Every message unique.
  6. Outcome: Qualified by AI — the card goes to the broker with a summary; Closed by AI — to the archive with a stated reason.

Shared part — for every lead

  1. Step 1: Lead created
    An ad or an inbound question
  2. Step 2: First reply
    24/7, across every messenger
  3. Step 3: Personal greeting
    “First touch” status — instantly in the CRM

Route A · There is a dialogue

  1. Step A1: Qualification
    We check budget, timeline, purchase type and region. An unrealistic budget is filtered out at this step.
  2. Step A2: 18 touches · based on the chat history
    Follow-up built on the lead's own replies. 6 days. WA · TG · Viber.
    every message is unique

Route B · Silent from the first message

  1. Step B1: No conversation yet
    We work from the form data: source, property, request.
  2. Step B2: 18 touches · based on the form data
    Follow-up built on the source and the property from the form. 6 days. WA · TG · Viber.

The outcome for the lead — within 6 days

Qualified by AI to the broker
The broker gets a summary: criteria, budget, key quotes, contact channel.
Closed by AI archive
The close reason lands in the CRM card. The chat is kept for a future campaign.
Push system

18touches over 6 days — and the lead comes back

A classic first line loses the lead after the second or third“no reply”. Soul QB keeps the lead in the conversation for six days: it returns with context, not with a script — in the voice of a live broker, not a blast.

Core metrics
41%
return to the conversation after going silent
6
days of active work on one lead
3
channels: WhatsApp · Telegram · Viber
100%
unique messages — no repeats
D1
D2
D3
D4
D5
D6
18
Touches · 6 days
Scenarios
Scenario
A. The lead replied — then vanished
We resume from the last message: same project, same question, same logic. Not “just checking in” — we continue the consultation where it stopped.
based on chat historysoft return
Scenario
B. The lead never replied
We return with the form data: ad source, property, district, the question asked. Every touch is a new reason, not a repeat.
based on form datanew angle
What makes 18 touches work
01
A live broker's voice
The tone, rhythm and vocabulary of a familiar consultant. The lead replies as if to a human.
02
Personal context
Name, location, project, the question from the form, the whole chat history. No templates.
03
Smart timing
We write inside the lead's activity window. No night pings, right moment instead.
04
Multichannel
WhatsApp, Telegram, Viber. If a channel goes quiet we move to the one that's active.
05
New reason
Each of the 18 messages is unique: a fresh fact, a relevant project, a new angle.
06
Soft exit
If the lead is not ready we close politely. We don't burn the base or the brand.
Timeline · 18 touches · WA / TG / Viber
6 days · the lead's activity window
D1D2D3D4D5D6

Touch density and order follow the lead's behaviour, not a fixed schedule. The ending is always soft: the lead either returns to qualification or stays in the warm base with a good impression of the brand.

Dialogues

How the AI writes to the client

Three scenarios, three languages, three channels. A human tone, short messenger-style messages, no AI patterns.

live preview from RED Experts CRM
12.05.2026 13:09Albato
Peylaa · Bang Tao
1BR, branded condo-hotel · 200k EUR
[WA] RED Experts
12.05.2026 13:14whatsappWZSent
Dear Jaroslav, I am writing in response to your enquiry regarding the Peylaa project. My name is Mark, and I would be delighted to assist. Would you like details on this particular option, or a short selection of alternatives from our portfolio?
Conversation No. A25808
12.05.2026 13:14for RED
Contact: AI_RED.EXPERTS_ENG
First contact response retrieved 2026-05-12T13:14:12.644Z
12.05.2026 13:14SOUL AI QB RED Experts ENGNew stage:SOUL Ai QB | Red E…AI First Contact …from AI New Leads
[WA] RED Experts
12.05.2026 14:00whatsappWZRead
Jaroslav, is Peylaa still relevant? I can outline yield models and taxes in 2 min.
12.05.2026 16:03whatsappWZRead
Jaroslav, are you still looking at Peylaa? Two quick points: budget and 1BR or 2BR. Bang Tao prime layouts move fast.
Jaroslav Kuzilek
12.05.2026 16:37Jaroslav Kuzilek
Dear Mark, thanks for reaching back — nice to meet you here.
Jaroslav Kuzilek
12.05.2026 16:39Jaroslav Kuzilek
Could you please provide me more information about the Peylaa project?
12.05.2026 16:40whatsappWZSent
Peylaa is a Marriott-branded residence in Bang Tao: fully furnished 1–3BR, 0% installments to 2027, professional management, expected 7–8% rental yield. Budget affects unit size, view and payment plan — which range fits you better: $250–350k or $350k+?
Jaroslav Kuzilek
12.05.2026 16:40Jaroslav Kuzilek
In general, we are looking for a 1BR apartment in a condo-hotel managed by a WW hotel chain.
12.05.2026 16:41whatsappWZSent
Got it — 1BR in a branded condo-hotel fits Peylaa perfectly: Marriott Autograph, fully furnished, pro management, 0% installments to Q4 2027. Which range works better: $250–350k or $350k+?
Jaroslav Kuzilek
12.05.2026 16:42Jaroslav Kuzilek
Our budget is around 200k EUR, so Peylaa might be over the range — but let's look closely at the conditions.
Jaroslav Kuzilek
12.05.2026 16:43Jaroslav Kuzilek
From the above, I understand rental income is not guaranteed and depends on occupancy.
Jaroslav Kuzilek
12.05.2026 16:44Jaroslav Kuzilek
Are the apartments pooled together, or is it a single-unit dependency on occupancy rate?
Jaroslav Kuzilek
12.05.2026 16:45Jaroslav Kuzilek
What about the payment plan?
12.05.2026 16:46whatsappWZRead
Revenue is shared across the whole rental pool, so single-unit occupancy doesn't dictate your income — the pool smooths it out.
12.05.2026 16:46whatsappWZRead
Payment plan: 30% within 60 days, then 0% installments until Q4 2027 handover. 5% agency discount, plus up to 5% extra for 100% upfront.
Jaroslav Kuzilek
12.05.2026 16:46Jaroslav Kuzilek
Understood. Let's stay within 200k EUR — what fits best?
12.05.2026 16:47whatsappWZRead
For a 200k EUR range I'd suggest a Marriott-branded 1BR in Bang Tao secondary layouts or a comparable branded condo-hotel nearby. I'll pass this to the expert.
Jaroslav Kuzilek
12.05.2026 16:47Jaroslav Kuzilek
Perfect, please do — happy to jump on a call tomorrow if possible.
12.05.2026 16:47whatsappWZRead
Jaroslav, thank you for the conversation. Passing your criteria to our expert — they will join within 24h with 2–3 tailored options: - Format: 1BR, branded condo-hotel (Marriott Autograph or equivalent) - Budget: up to 200k EUR, prefers upfront discount - Yield: 7–8% via rental pool, no single-unit dependency - Payment: 30% down, 0% installments to Q4 2027
Conversation No. A25808
12.05.2026 16:47SOUL AI QB RED Experts ENGNew stage:SOUL Ai QB | Red E…AI Meeting Boo…from AI First Contact Made
12.05.2026 16:50RobotNew stage:RE Thai Main1L Qualification Passedfrom AI Meeting Booked
12.05.2026Field change:6 eventsExpand
28.05.2026 11:49for the manager
Contact: is the contract ready?
The contract should be ready by mid-June, as I understand
18.06.2026 07:34for the manager
Contact: where is the contract?
Everything is in place, we expect the payment around Friday
09.07.2026 09:24for the manager
Contact: paid — are we closing the deal?
Paid — asked our colleague to invoice the title company
Cases

8 clients · 4 markets · 6 languages

Two data groups: clients where Soul is compared against itself on the same RED traffic, and clients whose cold traffic started with Soul from day one.

Figures approved by the clients. The NDA case is shown without the name.
Pricing

How the payment

You don't pay for setup, tokens, conversations or the platform. Only for a qualified lead — in one of two models: your traffic or ours.

01 / MODELScale variable

Your traffic

We handle your flow, you pay per result.The larger the volume, the lower the per-lead rate.

  • ->A base rate for every processed lead
  • ->A bonus only for a lead that passes your qualification criteria
  • ->Criteria and volume are fixed in the brief and the media plan
  • ->The larger the volume, the lower the per-lead rate
Target outcome
Qualified lead
per media plan
02 / RECOMMENDEDFull service

RED traffic

We bring the traffic, you pay for a package of qualified leads.

  • ->100% prepayment for the agreed package
  • ->Leads beyond the package are billed at a separate contract rate
  • ->Setup, integrations and training are included in the package
  • ->Launch in 7–10 business days after the brief and payment
Package start
Monthly volume
from $1.000/ package
SYSTEM_STATUS · optimized
CURRENCY · USD / USDT
PAYMENT · post-qualification
Integration

Pre-flight checklist

Onboarding takes weeks, not months. We don't break your processes — we fit into them. Six items from you, the rest is on us.

Lead data stays in your CRM and your Wazzup — Soul QB works on top.

ready
Launch status
T-minus 14 days
01 / CORE

A dedicated WhatsApp number

02 / FLOW

A Wazzup webhook

03 / CRM

A separate AI pipeline in the CRM

04 / ACCESS

Soul QB access to the CRM and Wazzup

05 / DATA

A company knowledge base

06 / TARGETS

Priority projects and districts

FAQ

Answering the key questions

[ 01 ]

Will clients realise it's AI?

We write like a human manager: short messages, no corporate speak, no AI patterns, no taking the bait. In practice clients don't spot the AI.

[ 02 ]

What do you do with unrealistic budgets?

The model checks the budget against live market offers. A lead with $40.000 for a villa never reaches a broker — it goes to the archive with a reason.

[ 03 ]

Which CRMs are supported?

amoCRM, Bitrix24, HubSpot and Salesforce out of the box. Other CRMs on request, with timelines estimated in the first pilot week.

[ 04 ]

Which messengers?

WhatsApp, Telegram and Viber out of the box. We switch to wherever the lead replies.

[ 05 ] · DATA SAFETY

What happens to our data?

Lead data stays in your CRM and your Wazzup. Soul QB works on top — on a dedicated number and pipeline, and access is revoked on your request.

Block #11 / Roadmap
HORIZON

We help brokers work only with hot leads

We don't replace the broker — we take the first-line monkey job and hand over ever hotterleads. Today we validate and qualify. Next we book and run the Zoom, present the project and hand the client over when only the paperwork is left.

Depth in the sales cycle
LIVE · todayCHECKPOINT · ZoomROADMAP · next
T1LIVE
Validation
A live request, still relevant.
T2LIVE
Qualification
Budget, timeline, purchase type.
T4CHECKPOINT
Zoom · booking
The AI confirms the time and the calendar slot.
T5NEXT
Zoom · presentation
A short project presentation and Q&A.
T6RESULT
Signing the documents
Handover for signing — offline or online.
01
The market today

Tokenized SaaS

Paying for tokens, messages and a subscription. The client carries the tool's risk — whether it delivers a meeting or not.

02
Our path

Performance-based — you pay for Zooms and meetings

We make real estate sales easier, clearer and more predictable. The KPI is a Zoom and an offline meeting in the broker's calendar, not the number of messages sent.

ROLE · we amplify the broker and take the monkey jobVERTICALS · fast validation ⇄ deep qualificationKPI · a Zoom and a meeting are the unit of result
Ecosystem

Two adjacent products on a shared engine

Trained on the same 500.000 market conversations. They connect to the same amoCRM and the same channels — no second integration.

Active Protocol

Reanimation Bot

It revives deferred demand: warm-ups, past rejections, leads who chose a competitor or another market. A precise reason, a human tone, a return to the funnel — with no exportsoutside.

Open product
Intelligence Layer

SOUL RDP

A QC layer above the sales floor. It grows revenue by exposing weak and strongspots and systematising the brokers' sales magic inside the company.

Open product
ENGINE · shared with Soul QBINTEGRATION · one, for the whole ecosystemSTATUS · available on request